Privacy Policy

1. Who we are

Integrated Resilience Group Ltd ("IRG", "we", "us", "our") is a company registered in England and Wales (company number 17047211). Our registered office is Office M1.03, Newport Market, High Street, Newport, NP20 1FX.

We are the data controller for any personal data collected through this website. If you have any questions about how we handle your data, you can contact us at info@irgroup.uk.

2. What data we collect

We collect a limited amount of personal data, only when you choose to provide it. We do not use tracking cookies, analytics software, or third-party advertising on this website.

Data	When collected	Purpose
Name	Enquiry form submission	To identify you and respond to your enquiry
Email address	Enquiry form submission	To reply to your enquiry
Organisation	Enquiry form submission (optional)	To understand the context of your enquiry
Message content	Enquiry form submission	To understand and respond to your requirement
IP address and basic request data	Automatically by our hosting provider	Website security and functionality

3. How we use your data

We use the personal data you provide solely for the purpose of responding to your enquiry and, where relevant, discussing how we may be able to support your organisation. We will not use your data for marketing unless you specifically ask us to keep you informed, and you may withdraw that request at any time.

4. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal data is:

• Legitimate interests (Article 6(1)(f)) — to respond to enquiries submitted through our website and to manage our business relationship with you. We have assessed that this processing does not override your rights and freedoms.
• Consent (Article 6(1)(a)) — where you have given us explicit permission for a specific purpose, such as receiving updates. You may withdraw consent at any time by contacting us.
• Contractual necessity (Article 6(1)(b)) — where processing is necessary in connection with a contract or pre-contractual discussions.

5. How we store and protect your data

Enquiry form submissions are processed by Netlify, Inc., our website hosting provider, and delivered to us by email. Netlify stores submission data on servers located in the United States and operates under appropriate safeguards for international data transfers, including Standard Contractual Clauses. You can review Netlify's privacy policy for further detail.

We store enquiry data in our secure business email and workspace systems. Access is restricted to authorised personnel within IRG. We do not share, sell, or transfer your personal data to any third party for their own purposes.

6. How long we keep your data

We retain enquiry data for as long as is necessary to deal with your enquiry and maintain a record of our correspondence, typically no longer than 24 months from your last contact with us. If a business relationship is established, we retain relevant data for the duration of that relationship and for a reasonable period afterwards to comply with legal obligations. You may request earlier deletion at any time.

7. Cookies

This website does not use analytical, advertising, or tracking cookies. Our hosting provider (Netlify) may set a small number of strictly necessary technical cookies required for the website to function correctly. These do not track you or collect personal data. No cookie consent banner is required because we do not use non-essential cookies.

8. Third-party services

We use the following third-party services in connection with this website:

• Netlify — website hosting and form processing (Netlify, Inc., USA)
• Google Fonts — web font delivery (Google LLC, USA). Google Fonts may log your IP address when your browser requests font files. See Google Fonts privacy information.

We do not use social media plugins, embedded third-party content, or advertising networks on this website.

9. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your personal data where there is no compelling reason for continued processing.
• Restriction — ask us to restrict processing of your data in certain circumstances.
• Objection — object to processing based on legitimate interests.
• Data portability — request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@irgroup.uk. We will respond within one month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Children

This website and our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this privacy policy or our data practices, please contact:

Integrated Resilience Group Ltd
Office M1.03, Newport Market, High Street, Newport, NP20 1FX
info@irgroup.uk
irgroup.uk